Senior Human Resources Business Partner - Field Operations

Location: Lancaster, TX | On-Site | Full-Time

Schedule: Monday-Friday, with coverage across 1st and 2nd shifts

Employment Type: Temp to Hire

Pay: $30-$35/hr.

Position Summary

We are seeking a seasoned HR professional to support field operations across multiple distribution locations. This role provides hands-on partnership to site leadership while collaborating closely with centralized HR teams. The Senior HRBP will lead employee relations efforts, guide HR compliance, support safety and workers' compensation programs, and promote a positive and accountable workplace culture.

This position requires a strong, ethical HR leader who can navigate complex situations, build trust at all levels, and ensure consistent application of policies and regulatory requirements.

Primary Responsibilities

Employee Relations & HR Support

• Serve as the primary contact for employee relations matters, conducting investigations and recommending appropriate next steps.
• Advise managers on performance concerns, coaching strategies, corrective action, and conflict resolution.
• Work jointly with corporate HR partners to ensure ER cases are handled consistently and aligned with internal standards.
• Support full-cycle HR processes including onboarding, new hire orientation, separations, background checks, and exit interviews.
• Respond to employee feedback and concerns, keeping leadership informed of workplace trends and issues.

Safety, Compliance & Workers' Compensation

• Deliver and support safety initiatives, including training, recordkeeping, and compliance with IIPP requirements.
• Partner with operations staff to ensure safety issues are addressed promptly and thoroughly.
• Participate in safety audits and assist in responding to employee safety inquiries.
• Support workers' compensation processes in collaboration with corporate WC and safety teams.
• Ensure ongoing compliance with federal and state employment laws, HR policies, and audit requirements from regulatory agencies.

Operational HR Functions

• Maintain accurate workforce data, including headcount, turnover, and agency staffing usage.
• Assist during external audits related to hiring, employment practices, and documentation.
• Train supervisors and employees on HR programs, policies, safety guidelines, and WC procedures.
• Build strong working relationships with staffing partners to ensure appropriate coverage for distribution center needs.
• Collaborate with HR colleagues across various functions to ensure consistent service delivery throughout the organization.

Qualifications

Education

• Bachelor's degree in Human Resources, Business, or a related field (or equivalent combination of education and experience).
• Master's degree is a plus but not required.

Experience

• 5-10 years of progressive HR experience with a strong emphasis on employee relations and field-based HR support.
• Experience managing HR activities across multiple states and employee groups.
• Strong background in investigations, coaching leaders, and advising on complex HR situations.
• Previous exposure to international HR practices is beneficial but not mandatory.

Certifications

• PHR preferred.

Skills & Competencies

• Spanish fluency (written and spoken) is required.
• Strong analytical skills with the ability to interpret data and make informed recommendations.
• Excellent communication, presentation, and facilitation skills.
• Ability to prioritize multiple tasks while maintaining a sense of urgency.
• Knowledge of employment regulations (FMLA, ADA, FLSA, state leave laws, OSHA, ERISA, COBRA, HIPAA).
• Proficiency in Microsoft Office applications, HRIS platforms, and preferably SAP.
• Ability to influence leaders, support organizational change, and model ethical decision-making.
• Self-motivated, resourceful, and comfortable working independently within a distributed HR structure.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.